Data Center Remote/Smart Hands

We have a team of experienced and highly trained engineers that provide datacenter Remote/Smart Hands services. We have worked in various datacenter such as Hong Kong Exchange datacenter, Equinix HK1, HK2 and HK3, Mega-I, PCCW datacenter, New World datacenter, NTT datacenter, etc.

Our engineer can provide assistance for remote management, custom installations and equipment troubleshooting. Services range from power-cycling equipment to signal-testing a circuit, to performing an emergency equipment replacement.

Our engineers are available 24 hours a day, 7 days a week, 365 days a year and are trained in the latest technologies.

Our Services include:

• Tester setup
• Optical power measurement
• Onsite technical assistance and troubleshooting
• Equipment installations and configurations
• Ladder racking, pre-wiring of patch panels and equipment
• Interface card removal, installation and configuration
• Testing media for continuity and proper signaling
• Inventorying/labeling of equipment
• Power cycling a router, server, and switch and soft-booting a server
• Adding, removing, and verifying a demarcation
• Moving equipment within your space and cabinets
• Moving or securing a cable

We can work at any datacenter in Hong Kong. Contact us for more details.