Data Center Remote/Smart Hands

We have a team of experienced and highly trained engineers that provide datacenter Remote/Smart Hands services. We have worked in various datacenter such as Hong Kong Exchange datacenter, Equinix HK1, HK2 and HK3, Mega-I, PCCW datacenter, New World datacenter, NTT datacenter, etc.

Our engineer can provide assistance for remote management, custom installations and equipment troubleshooting. Services range from power-cycling equipment to signal-testing a circuit, to performing an emergency equipment replacement.

Our client includes Cisco WebEx, Microsoft, Optiver, EdgeCast, etc.

Our engineers are available 24 hours a day, 7 days a week, 365 days a year and are trained in the latest technologies.

Our Services include:

  • Tester setup
  • Optical power measurement
  • Onsite technical assistance and troubleshooting
  • Equipment installations and configurations
  • Ladder racking, pre-wiring of patch panels and equipment
  • Interface card removal, installation and configuration
  • Testing media for continuity and proper signaling
  • Inventorying/labeling of equipment
  • Power cycling a router, server, and switch and soft-booting a server
  • Adding, removing, and verifying a demarcation
  • Moving equipment within your space and cabinets
  • Moving or securing a cable

We can work at any datacenter in Hong Kong. Contact us for a free trial.